Dramatic changes in vehicle design and production over the last decade have rendered traditional ways of repairing vehicles largely ineffective and in some cases unsafe. Access to high quality information has proved increasingly difficult and expensive to source. There is clearly a need for current, valid repair information relevant to the Australian and New Zealand markets.
In order to address this issue, Suncorp will be investing $3.5 million over five years to fund the development of a market specific, accident repair database – escribe.
This development aims to ensure that escribe, currently the best single source of repair methods information available, becomes a truly invaluable market specific resource. Thatcham escribe is the company that will oversee the development and distribution of escribe in Australia and New Zealand. Thatcham escribe is the company that will oversee the development and distribution of escribe in Australia and New Zealand.
“With increasing vehicle complexity it’is imperative our repairers are able to access fully researched repair times and methods to perform repairs at the highest level. This will in turn help us provide our customers with what they want most – high quality, quick repairs.” said Suncorp Head of Motor Claims, Leigh Bryan.
Suncorp’s collaboration with escribe developer, independent vehicle research organisation Thatcham Research, is the first of its kind globally. It is envisaged that repairers, motor assessors and eligible training organisations across Australia and New Zealand will have increased ease of access to researched repair times and methods for both global and local vehicle platforms.
The development of escribe for the Australian and New Zealand Markets is now well underway, with research data for a host of local and global market vehicles already added. To find out more about the research program, click here.